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Member services and employer fee collection phone lines closed on Thursday

Sumuinen järvi, jonka rannalla lumisia puita heijastuu veteen.
Sumuinen järvi, jonka rannalla lumisia puita heijastuu veteen.
Pro’s member services and employer fee collection specialists will be in training on Thursday, 11 December. Our online service is available to assist members during this time.

Please note that Pro’s telephone services will operate with temporary changes due to staff training.

If you need assistance with membership-related matters, you can log in to the online service here or send an email to [email protected].

The membership and benefits phone service will be available again on Friday, 12 December at +358 9 1727 3440.

You can reach the employer fee collection specialists by email at [email protected], and again by phone on Friday at +358 9 1727 3390.

Member Services and employer fee collection specialists will also be in training on Wednesday, 17 December. Phone service will be available from 9:00 to 11:00.

Pro’s phone service also available during the Christmas holiday period

Christmas and the turn of the year bring changes to Pro’s phone service from 15 December 2025 to 11 January 2026.

The member services and employer fee collection phone line will answer calls Monday to Friday from 9:00 to 12:00.

The employer fee collection phone service will be exceptionally closed on 18–19 December 2025 and 22–23 December 2025.