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Contact us

Please find below our most popular contact information that can help you in your matter. If you cannot find a suitable contact, please find more information below.

Service numbers

Mon–Fri 9.00–14.00

Tel. 09 1727 3440

Mon–Fri 9.00–12.00
prokassa.fi
Electronic services
 

Tel. 09 1727 3444

Mon–Fri 8.30–16.00

Tel. 09 172 731

Do you have questions concerning employment?

Looking for help regarding an employment issue? Please find below contact options for employment matters. 

Luottamusmies opastaa koneella.
Shop steward
Contact the shop steward at your own workplace.
Henkilö puhuu puhelimessa.
Work life counselling
Do you need a quick answer? Call our work life counselling hotline at 09 1727 3442.
isännöitsijät
Specialist help
Our specialists will help you to solve more complicated matters.

General contact information

Mon–Fri 9.00–12.00

Tel. 09 1727 3390

003702153502
Operator: Basware Oyj
Operator ID: BAWCFI22
PDF ja paperinvoices
Business ID: 0215350-2

Regional offices

Helsinki

Työpajankatu 13 A 
00580 Helsinki

Lahti

Hämeenkatu 15
15110 Lahti

Vaasa

Pitkäkatu 57 
65100 Vaasa

Tampere

Pyhäjärvenkatu 5 B
33200 Tampere

Turku

Yliopistonkatu 31 (3rd floor)
20100 Turku

Kuopio

Viestikatu 7
70600 Kuopio

Jyväskylä

Kauppakatu 41 B 37
40100 Jyväskylä

Oulu

Asemakatu 37
90100 Oulu

Helsinki

Whistleblowing, also known as an anonymous reporting channel

We aim to promote an open and transparent organizational culture. We have implemented a reporting channel through which our personnel and external stakeholders can report any suspected misconduct or illegal activities.

Membership fee collection for employers

The employer and Trade Union Pro agree on membership fee collecting in writing by completing a fee collection agreement form. 

Pro notifies the employer in the beginning of each December the amount of the membership of the forthcoming calendar year.  More information and support can be found by calling the employer fee collection service number at 09 1727 3390 (Mon-Fri 9.00 to 12.00).

Please notify about changes in the information by email at [email protected].

Update your information online

Has your employer, workplace or contract field changed? Do you need bank reference numbers for paying the membership fee? Would you like to change your association?

You can update your personal information by filling in a suitable online form. Using the forms is secure. Change of address is notified to us automatically by Digital and Population Data Services Agency, provided that no block is in force.