The Christmas and New Year period will bring changes to Pro’s telephone helpline from 15 December 2025 to 11 January 2026.
The Member Services and Employer Fee Collection helpline will be available from 15 December 2025 to 11 January 2026, Monday to Friday from 9:00 a.m. to 12:00 noon.
The Employer Fee Collection telephone helpline will be exceptionally closed on 18–19 December 2025 and 22–23 December 2025.
If you need assistance with membership-related matters, you can log in to the online service here or send an email to [email protected]. Membership and benefits services are available by phone at +358 9 1727 3440.
You can reach the Employer Fee Collection specialists by email at [email protected] and by phone at +358 9 1727 3390.
The Member Services and Employer Fee Collection specialists will be in training on Wednesday, 17 December. On that day, the helpline will be available from 9:00 a.m. to 11:00 a.m.
