When Riikka Backman was elected occupational safety and health representative at Sitowise’s Turku office six years ago, she was surprised by two things. First, by how diverse the work is: ranging from protective equipment and ergonomics to mental health and organizational changes. Second, by how few assignments actually came her way.
– Perhaps I had thought the role would be more demanding. It has been a pleasant surprise to realize that my help has been needed rather rarely. Things are in good shape at our workplace, Backman says.
After six years, Backman still talks about her role with the same warmth and enthusiasm.
– I’ve always been interested in working with people. As an occupational safety and health representative, I get to work with all kinds of people and help make sure everyone feels good at work,” she explains.
A listener and mediator in the workplace
As an occupational safety and health representative, she acts as a mediator: listening to employees’ concerns, bringing issues forward, and maintaining contact both with the employer and with other occupational safety and health representatives working in different company locations. The work does not take much time—on average half a working day per month—but the results feel all the more important.
– For example, our field researchers didn’t have proper work clothes, and at first, they weren’t going to be provided. Once we found the right safety arguments, they received the proper gear. Or when the office’s ventilation was improved, everyone benefitted. Small things make a big difference in everyday life, Backman says.
– The best part is that I can help. If an issue isn’t solved right away, I can share it with other representatives. You never have to solve problems alone.
Accidents are rare at Backman’s workplace, but ergonomics in office work is taken very seriously. Exercise break videos, proper ventilation, and good lighting are part of everyday routines.
Supporting mental wellbeing has become increasingly important now that physical safety issues are already well established.
– Working life is hectic and demanding for many. Just having someone listen already helps a lot.
Who is suited to being an occupational safety and health representative?
Backman emphasizes that the role does not require special training or expertise.
– What’s needed in this role is empathy, the ability to listen, and the willingness to work with people. Trust in the representative is built through small actions and by making sure issues really move forward, she says.
She feels she has received a lot of support both from training provided by Pro and from the network of other representatives.
After six years, Backman plans to stand as a candidate again in the next elections. She encourages others to step forward as well:
– This is meaningful work. Working with people is rewarding, and small actions can bring about a lot of good.